Privacy Policy

Effective date: August 19, 2026

The Site is owned and operated by Lisa Collio, a real estate agent licensed in Indiana (License #RB21002460), affiliated with RE/MAX Results and a member of The Viruez Team. The short version: what you tell Lisa is used to respond to you and help with your real estate needs, and it is never sold for money. This Site does use analytics and advertising services that place cookies and tell those companies which pages you visited, so that Lisa's ads can reach people who have shown interest. Some privacy laws describe that as "sharing" or even as a "sale," so it is spelled out plainly below — along with how to turn it off.

What is collected

• Information you provide. When you fill out a contact form, request a consultation, request a home valuation, or schedule an appointment, you may provide your name, email address, phone number, the property address you'd like valued (only if you request a home valuation), and whatever you write in your message — for example, whether you're thinking about buying or selling and your general timeline. Contact and home-valuation forms include a checkbox asking you to authorize this collection before you submit, and a separate, optional checkbox asking whether Lisa may follow up by automated message — described under "Calls and texts" below. What you submit is delivered to Lisa and stored in the customer-relationship system she uses to manage inquiries and appointments.
• Information collected automatically. The Site's hosting provider, Netlify, keeps standard server logs (IP address, browser type, pages visited) for security and performance.

Site traffic is measured using Google Analytics. It places cookies in your browser and records how the Site is used — pages viewed, time on page, approximate location derived from IP address, device and browser type, and the website or search that brought you here. It is configured so that it does not receive your name, email address, or phone number, and your IP address is not stored in full.

The Site also includes advertising tags from the platforms where Lisa advertises. These are described in "Advertising and retargeting" below.

The Site does not knowingly collect information from children under 18, and its services are not directed to them.

How your information is used

• To respond to your inquiry and provide the real estate services you've asked about.
• To schedule and confirm appointments and consultations.
• To follow up about your inquiry and to send relevant information about your home search or sale. If you have given permission on a form, some of this follow-up may be sent automatically — a scheduled series of messages, sent by software rather than composed individually. You can stop these at any time, and stopping them does not affect Lisa's ability to reply to you personally.
• To operate, secure, and improve the Site.
• To show you Lisa's advertising, including listings, on the websites and apps described below, and to measure whether that advertising is working.

Calls and texts

If you provide your phone number and check the consent box on a form, you're agreeing that Lisa may contact you at that number about your inquiry and about buying or selling a home.

Some of this contact may be automated. Lisa uses messaging software that can send text messages on a schedule rather than one at a time, and that may also place calls or leave voicemail using an automated system or a prerecorded or artificial voice. Many messages still come personally from Lisa at (574) 370-5410 — but you should understand when you give consent that automated messages, calls, and voicemail are included.

Message frequency varies depending on what you asked about. Message and data rates from your carrier may apply. You can stop text messages at any time by replying STOP, and reply HELP for help. You can stop automated calls and voicemail, or stop all contact, by emailing lisacolliorealtor@gmail.com or calling (574) 370-5410. Requests to stop are honored promptly.

Giving your phone number and agreeing to automated contact is never required. It is not a condition of buying or selling property, of receiving any service, or of getting an answer to your question. You can leave the consent box unchecked and still send your message, and you can always reach Lisa directly by phone or email instead.

Sharing

Lisa does not sell your personal information for money, and never has. It is shared in these ways and no others:

• Website hosting, which serves the pages you view and keeps security logs.
• A customer-relationship and messaging system, which stores your inquiry, schedules appointments, and sends the follow-up messages, calls, and emails described above.
• Analytics, which reports how the Site is used and does not receive your name, email address, or phone number.
• Advertising platforms, which receive information about your visit so Lisa's ads can be shown to people who have visited the Site. This is described fully in the next section, including how to opt out.
• When the law requires it, or to protect safety and legal rights.

No form submission on this Site is shared with any lender, title company, or other settlement service provider.

Advertising and retargeting

Lisa advertises her real estate services on Facebook, Instagram, YouTube, Google, LinkedIn, and TikTok. To make that work, this Site includes small pieces of code from those platforms — usually called pixels or tags. They record that a browser visited the Site and which pages it looked at, and report that back to the platform.

What this means for you. After visiting this Site, you may later see Lisa's ads — including ads featuring homes for sale — while using those platforms or other websites. This is commonly called retargeting. The platforms use cookies and similar identifiers to recognize a browser; they are not told your name, email address, or phone number by this Site.

Separately, if you have given Lisa your contact information, she may include it in an audience list she provides to an advertising platform so that her ads reach you. You can ask her to remove you from those lists at any time by emailing lisacolliorealtor@gmail.com or calling (574) 370-5410, and she will.

Housing advertising is regulated, and Lisa's ads follow those rules. Advertising for real estate falls into a restricted category on these platforms. Targeting by age, sex, ZIP code, income and similar characteristics is not permitted for housing ads, and Lisa does not attempt to use it. This restriction exists to prevent housing discrimination, and it applies to every ad she runs.

How to opt out.

• Use your browser's cookie settings to block or delete advertising cookies.
• Most platforms offer their own ad settings — for example, Google's at myadcenter.google.com, and the ad preference controls inside Facebook, Instagram, LinkedIn and TikTok.
• Industry opt-out tools are available at optout.aboutads.info and optout.networkadvertising.org.
• Many browsers and devices support a "Global Privacy Control" or similar opt-out signal. Where the law requires it to be honored, it is.

Opting out of advertising does not affect your ability to contact Lisa or to receive any service.

Email

If you've asked to receive updates or market information by email, every message will include an unsubscribe link. Opting out of marketing email won't affect messages needed to complete something you've asked for, like appointment confirmations.

Your choices and rights

You can ask at any time to see the personal information held about you, to correct it, or to have it deleted — subject to records that Indiana real estate law or brokerage policy requires keeping (for example, transaction records). To make a request, email lisacolliorealtor@gmail.com or call (574) 370-5410. Requests get a response within 30 days. You will never be treated differently for exercising these rights.

You can also stop automated text messages by replying STOP, stop automated calls and voicemail by asking at (574) 370-5410 or lisacolliorealtor@gmail.com, unsubscribe from marketing email using the link at the bottom of any such message, opt out of analytics and advertising using the controls described above, and ask to be removed from any advertising audience list. None of these affect your ability to contact Lisa or receive the services you've asked for.

Cookies

This Site uses cookies — small files stored by your browser — in three categories:

• Necessary. Cookies that make the Site and its forms work. These can't be switched off without breaking something.
• Analytics. Google Analytics cookies, which count visits and show which pages are useful. These don't identify you by name.
• Advertising. Cookies and similar identifiers set by the platforms described in "Advertising and retargeting" above, used to show you Lisa's ads later and to measure whether they worked.

Lisa does not sell advertising space on this Site, and no third party is permitted to use these cookies to build a profile of you for anyone other than the advertising described above.

You can control cookies through your browser settings — most browsers let you block them, delete them, or warn you before one is set. Blocking cookies may stop the forms on this Site from working, in which case you can always reach Lisa directly at (574) 370-5410 or lisacolliorealtor@gmail.com. See the previous section for advertising-specific opt-outs.

If you schedule a consultation, that happens through a linked scheduling system that operates under its own privacy practices — you can review them there before booking.

Security and retention

Reasonable technical and organizational measures protect the information collected through the Site. Information is kept only as long as needed for the purposes above or as required by law, and then deleted.

Changes to this policy

If this policy changes, the updated version and its effective date will be posted here. Significant changes to how information is handled will be noted clearly at the top of the page.

Contact

Privacy questions or requests: Lisa Collio, Real Estate Agent · RE/MAX Results, The Viruez Team · 1918 Elkhart Rd, Goshen, IN 46526 · (574) 370-5410 · lisacolliorealtor@gmail.com